KUALA LUMPUR: The Domestic Trade, Cooperatives and Consumerism Ministry is working on a new regulation under the Weights and Measures Act 1972 to standardise calibration.
Minister Datuk Seri Ismail Sabri Yaakob said his ministry was hoping that the proposed regulation would be ready by early next year.
“This is to protect consumers,” he said when asked to comment on consumer complaints of exorbitant electricity bills after Tenaga Nasional Bhd (TNB) had installed new digital meters to replace the old analog ones.
“My ministry has also received many complaints, especially from villagers, that air instead of water came out from their taps even though the meters were running,” Ismail Sabri said at a press conference after launching the Home and Lifestyle Perfect Livin' 2011 Exhibition yesterday.
He said after the new regulation is introduced, water and electricity meter readings would be calibrated.
According to Ismail Sabri, several relevant companies had been asked to come up with recommendations regarding the new regulation.
Ismail Sabri added that, for now, consumers would have to resolve their electricity bill woes with TNB.
http://thestar.com.my/news/story.asp?file=/2011/8/19/nation/9328587&sec=nation
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